Refund Policy

Last updated: 5/22/2026

We offer a 30-day money-back guarantee. If you are not satisfied with your PulseDesk subscription, you can request a full refund within 30 days of your initial purchase.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net or email support@pulsedesk.ai and we will help.

Cancellations

You can cancel your subscription at any time from your account settings. Cancellation stops future renewals; you retain access to paid features until the end of your current billing period.